At Heaven
Customer satisfaction is our priority. Please take note of our Return and Exchange Policy:
• Refunds are available within 14 days of purchase, Items must be in their original condition, with tags and packaging intact. With full responsibility for shipping costs (delivery and return).
• You may inspect your order upon delivery and return it with the courier immediately if you’re not satisfied.
• Exchanges are allowed within 14 days of purchase through our Whatsapp number +201062345790 , and only for in-stock items.
• Items on sale, purchased with promo codes, or as part of bundles are non-exchangeable and can only be returned with the courier before they leave.
